FAQ
Donors |
Clients |
Where can I drop off physical donations?
You can drop off physical donations at our Donation Drive-Thru, located at 17788 SE Pine St., behind our pantry. We’re open Monday through Friday, from 9:00 AM to 3:00 PM. Just pull up — no appointment needed! Thank you for supporting our community. Can I take clothing to the clothing building? No. We are not set up to take donations at the clothing building. Please bring ALL physical donations to our donation drive through at 17788 SE Pine St. What is a recurring gift? A recurring gift is an automatic donation that is scheduled to repeat at regular intervals, such as monthly. It’s a convenient way to provide ongoing support to SnowCap and make a lasting impact on neighbors in need in our community. Why is monthly and recurring giving so important? Monthly gifts provide consistent support we can count on, helping us plan ahead and serve our community more effectively. Recurring donors also help reduce administrative costs, ensuring more of every dollar goes directly to those in need. How do I update my contact information, payment method, or communications preferences? Contact Nayely Perez via email [email protected] or phone at (503) 405-4293. How will I receive a record of my tax-deductible gifts? We’ll send you an annual giving statement each January for your records. You may also request a copy at any time by contacting [email protected] How do I change the amount I give or cancel my monthly or recurring gift? Contact Nayely Perez via email [email protected] or phone at (503) 405-4293. What items do you accept for donation? Click here for a full list. What's the best way to get a barrel? Fill out the barrel request form here. What are you most needed items? Please check out our most needed items list. Can I pick up/drop off my barrel over the weekend? No. We are not open on the weekends. If you need to drop off/pick up over the weekend, please reach out to us so we can make special arrangements. I don't want a barrel, but I'd like to host a donation drive. What can I do? No problem! Please feel free to use whatever you would like to collect donations. Decorate a box, use a storage container, collect donations in your truck, etc. Please just let us know your plan. What should I do when my barrel is full or getting close to full? Please contact us, and we will schedule a volunteer to come empty or pick up the barrel. Want to be a Food Drive Super-Hero? While we can arrange pick-up of your donations if needed, the overwhelming generosity of the community right now means that our volunteer corps are stretched very thin and this may mean we cannot get there to pick up as quickly as usual. If you can find a way to bring them to us (place donations in bags or boxes and the empty barrel fits in most smaller SUVs), we will work with you to accommodate delivery times. This would truly be of GREAT help to us. What if I still have questions? We’re here to help! Please contact us at 503-674-8785 or [email protected], and we’ll be happy to assist you. |
How often can I come to SnowCap?
Currently, you are welcome to come to SnowCap up to two (2) times a month through January, 2026. Check back on our website for any updates. Should you have any questions, please feel free to call our office at (503) 674 -8785. Can I get help with diapers and formula? Yes. We have formula available for babies 12 months and younger. Diapers are currently available in the baby's first two years of life at our Food Panty. Can you help with rent, moving expenses and gas vouchers? No. We do not have the budget for these expenses. Please call 211 at (503) 222-5555 for possible suggestions. Can you help with prescriptions? Sometimes. We have a very limited budget for prescriptions. Call our office for more information at (503) 674-8785. Can you help me with utilities? Please visit www.snowcap.org/energy. Limited funding is available during some months of the year, and this page will be updated. I am looking for work; can you help with professional clothes (or any adult clothes)? Our Clothing closet is open by appointment only; you are welcome to request an appointment. To request an appointment click here. |
